Shirkadda caalamiga ah ee Teleperformance ee Faransiiska ayaa ku eedeysan inay xadgudubto xuquuqda shaqaalaha Kenya, iyadoo ururka CGT ee Faransiiska iyo laba urur bulsho oo Kenya ah ay u gudbiyeen warqad rasmi ah oo ku saabsan xadgudubyada la sheegay.
Eedeymaha ku saabsan xiriirka shaqaalaha iyo diiwaangelinta
Ururka CGT ee Faransiiska iyo laba urur bulsho oo Kenya ah ayaa sheegay in Teleperformance ay xadgudubto xuquuqda shaqaalaha, iyadoo qaar ka mid ah shaqaalaha dibadda ka yimid ay diiwaangelin la xiriira diiwaangelinta la xiriira.
Shaqaalaha dibadda ka yimid ayaa la sheegay inay la socdaan diiwaangelin la xiriira diiwaangelinta, iyadoo la sheegay inay la socdaan diiwaangelinta la xiriira diiwaangelinta, iyadoo la sheegay inay la socdaan diiwaangelinta la xiriira diiwaangelinta.
Xaaladda shaqaalaha iyo xadgudubyada
Ururka CGT ee Faransiiska iyo laba urur bulsho oo Kenya ah ayaa sheegay in Teleperformance ay xadgudubto xuquuqda shaqaalaha, iyadoo qaar ka mid ah shaqaalaha dibadda ka yimid ay diiwaangelin la xiriira diiwaangelinta la xiriira.
Shaqaalaha dibadda ka yimid ayaa la sheegay inay la socdaan diiwaangelin la xiriira diiwaangelinta, iyadoo la sheegay inay la socdaan diiwaangelinta la xiriira diiwaangelinta, iyadoo la sheegay inay la socdaan diiwaangelinta la xiriira diiwaangelinta.
Jawaabta shirkadda iyo tallaabooyinka soo socda
Shirkadda Teleperformance ayaa la sheegay inay xadgudubto xuquuqda shaqaalaha, iyadoo qaar ka mid ah shaqaalaha dibadda ka yimid ay diiwaangelin la xiriira diiwaangelinta la xiriira.
Shaqaalaha dibadda ka yimid ayaa la sheegay inay la socdaan diiwaangelin la xiriira diiwaangelinta, iyadoo la sheegay inay la socdaan diiwaangelinta la xiriira diiwaangelinta, iyadoo la sheegay inay la socdaan diiwaangelinta la xiriira diiwaangelinta.
French outsourcing giant Teleperformance is facing formal allegations from a French union and Kenyan civil society groups over working conditions and immigration practices at its Kenya operations, with the company given three months to respond before potential legal action.
Formal Notice Served Over Rights Violations
The French CGT union and two Kenyan civil society organisations have formally put Teleperformance's parent group on notice, accusing it of failing to adequately protect workers from rights violations. The groups allege that some foreign employees are recruited under questionable immigration arrangements, with workers reportedly presented to authorities as trainees rather than employees.
They also accuse the company of providing workers with prepared statements to use during immigration questioning. These allegations mark a significant escalation in scrutiny of the firm's operations in East Africa, raising concerns about how its workforce is managed and protected under local and international labour standards.
Content Moderators Face Harsh Working Conditions
Another concern involves content moderators, who the organisations say can be exposed to violent and disturbing material for more than eight hours a day. This practice has drawn criticism from labour advocates who argue that such prolonged exposure without adequate safeguards poses serious risks to the mental health and well-being of workers handling sensitive digital content.
The groups are demanding that Teleperformance strengthen its safeguards under France's corporate duty-of-vigilance law, which requires companies to ensure respect for human rights and environmental regulations throughout their supply chains. The law aims to hold multinational corporations accountable for the conditions of workers in their overseas operations.
Mediation Window Opens With Legal Threats Looming
The company has three months to engage in mediation with the concerned parties. If no agreement is reached, the organisations say they could take the case to a French court, which would mark a rare instance of a Kenyan labour dispute being adjudicated under French corporate law.
This development underscores the growing influence of international labour movements in holding multinational corporations accountable for their global operations. It also signals a broader trend of civil society groups leveraging legal frameworks to protect workers' rights in developing economies.
Ilaha iyo xuquuqda sawirka
Sawir: Africanews Xigasho
